FAQ

At 5 Star Gold Silver & Diamond, we aim to provide clear and transparent information to ensure you have a seamless experience. Here are answers to some commonly asked questions:

Frequently Asked Questions

1. How do you determine the value of my gold or silver?

We use current market rates and expert evaluation to give you the best price. Our team checks purity, weight, and demand to ensure fair payouts.

2. Do you provide loans against gold or silver?

Yes, we offer quick and secure loans with competitive terms. Learn more here: Loans Against Gold or Silver.

3. What types of items do you buy?

We buy bullion, coins, jewelry, scrap gold, silver, diamonds, and luxury watches. Full list: Buying & Selling Jewelry.

4. Can I sell broken jewelry?

Absolutely. We buy all gold and silver items, including broken or damaged pieces—even single earrings.

5. Do you buy silver and diamonds too?

Yes, we buy silver, diamonds, platinum, and other precious metals. Visit: Buying & Selling Diamonds.

6. Can I get cash instantly for my gold?

Absolutely. We offer same-day cash payout or e-transfer once your items are evaluated.

7. Do you buy broken or scrap jewelry?

Yes, we buy broken, tangled, or scrap gold and silver. Learn more: Scrap Gold & Silver.

8. Where can I sell my jewellery near me in Kelowna?

You can sell your jewelry directly at our Kelowna location. We are trusted gold buyers and pay top dollar. Contact us anytime: Contact Page.

9. What makes you a trusted gold buyer in Kelowna?

We offer transparent evaluations, fair payouts, and expert service. Read how experts value jewelry: Gold Buyer Expert Tips.

10. Is selling gold in Kelowna a good idea right now?

Gold prices are strong. Learn more in our blog: Is Buying Gold in Kelowna Smart?

11. Do you buy and sell gold near me?

Yes, we buy and sell gold, silver, diamonds, and high-value items. See all services here: Buying & Selling Bullion.

12. How do Kelowna jewelers appraise antique jewelry?

Our certified appraisers assess historical value, craftsmanship, and metal purity. Full guide: Antique Jewelry Appraisal.

13. What should I know before selling gold in Kelowna?

Learn the do’s and don’ts of selling gold in our detailed guide: Selling Gold Successfully.

14. Do you buy high-end watches?

Yes, we buy luxury brands such as Rolex, Omega, and Cartier. Details: High-End Watches.

15. What’s the difference between selling coins and bars?

Learn which option pays more in our guide: Coins vs Bars.

16. Are there myths about selling gold in Kelowna?

Yes. Many sellers believe outdated myths. Read the truth here: 5 Myths About Selling Gold.

17. Do you buy scrap gold and silver?

Yes, we buy all scrap precious metals regardless of condition. Learn more: Scrap Gold & Silver.

18. Do you buy silver and provide top-dollar payouts?

Yes, we specialize in premium payouts for silver coins, bars, jewelry, and scrap. Read our blog: Sell Silver for Top Dollar.

19. Can I sell gold bullion in Kelowna?

Yes, we buy gold bullion including coins, bars, and collectibles. Visit: Buying & Selling Bullion.

20. How do I start if I want to sell gold or silver?

Just contact us through our Contact Page or visit our store. We provide free evaluations and same-day payouts.